If you have any questions, please check out our FAQ page. If you can't find the answer please contact us!

The best way to contact our team is via email - hello@kairaetransfers.com.

We try to respond to all emails within 24 hours Monday - Friday however sometimes it may take a bit longer depending on influx of emails or complicated issues.

We always work oldest to newest so please allow time to respond and do not send a second email! It will make your email "newer" in the inbox!

If you have an order issue, please send clear full size photos of the issue (no videos!) so we can assist you as quickly as we can.